Viasox provides various high-quality products and opportunities specifically designed to support people with diabetes.

All orders take 1-3 business days to process after your order is placed. Thereafter, packages will take 5-12 business days to reach you. Your confirmation email received upon ordering will enclose your package’s ETA. Please note, the ETA is an estimate and does not account for weekends or holidays. There are no shipment notification emails sent.

We currently accept Visa, MasterCard, American Express, Debit Visas and PayPal. To set up with PayPal – please email us at support@viasox.com

All Viasox sales are final and non-refundable. We're sorry we're unable to accept returns due to the nature of our product. When you send back the item to us, we're unable to send them to other customers.

If you have received something other than what you were expecting, please email us at support@viasox.com within five days of receiving your socks. You will be asked to provide us with a photo of the item that you received for verification. If you do contact us after the five-day period, we may not be able to assist you with any concerns regarding your items.

If you have received something other than what you were expecting, please email us at support@viasox.com within five days of receiving your order. Please make sure it's in the same condition as received and in its original packaging. As your order may not be eligible for a replacement if it has been washed, has visible wear or damage, and is not in the original packaging, including outer sleeves and tags. If you do contact us after the five-day period, we may not be able to assist you with any concerns regarding your items.