FAQ
What Do Viasox Diabetic Ankle Socks Do?
Viasox Diabetic Ankle Socks are designed to promote healthy blood flow circulation as they feature an ultra-soft, non-binding top that does not constrict your feet or ankles. Infused with our premium anti-microbial and moisture-wicking bamboo material, our socks help your feet breathe easier than ever before.
How Will Viasox Diabetic Ankle Socks Make Me Feel?
Your Viasox Diabetic Ankle Socks will feel make you feel comfort in every step. Their low-cut, moisture-wicking design means you can feel confident during spring and summer no matter how much your feet sweat. Whether you have diabetic neuropathy, require special foot care, or just wide ankles and calves, our socks are designed to make your feet feel alive all day, so you can sleep comfortably at night.
How Long Should I Wear Them For?
For best results, we recommend wearing your Viasox Diabetic Ankle Socks before you get out of bed until you’re ready to go back. That means you can wear our socks all day without compromising your blood flow circulation.
What's The Difference Between Viasox Diabetic Ankle Socks And Other Brands?
Our socks are the stretchiest on the market. That means you'll finally be able to get the unmatched support feet need. Our socks feature advanced seamless toe technology which is designed to prevent irritation and friction on your toes. Lastly, we also have over 20 designs available so whether you have diabetic neuropathy, require special foot care, or just wide feet, you can do it all with a smile, and in style.
When Will I Receive My Package?
All orders take 1-3 business days to process after your order is placed. Thereafter, packages will take 4-8 business days to reach you. Your confirmation email received upon ordering will enclose your package’s ETA. Please note, the ETA is an estimate and does not account for weekends or holidays. There are no shipment notification emails sent.
What Payment Types Do We Accept?
We currently accept Visa, MasterCard, American Express, Debit Visas and PayPal.To set up with PayPal – please Email us at support@viasox.com
Does Viasox Do Returns?
All Viasox sales are final and non-refundable. We're sorry we're unable to accept returns due to the nature of our product. When you send back the item to us, we're unable to send them to other customers.
What If I Received The Wrong Size/Pattern Than What I Ordered?
If you have received something other than what you were expecting, please email us at support@viasox.com within five days of receiving your socks. You will be asked to provide us with a photo of the item that you received for verification. If you do contact us after the five-day period, we may not be able to assist you with any concerns regarding your items.
What If I Received Something Damaged?
If you have received something other than what you were expecting, please email us at support@viasox.com within five days of receiving your order. Please make sure it's in the same condition as received and in its original packaging. As your order may not be eligible for a replacement if it has been washed, has visible wear or damage, and is not in the original packaging, including outer sleeves and tags. If you do contact us after the five-day period, we may not be able to assist you with any concerns regarding your items.