Orders are packed and shipped within 1–3 business days from our North American fulfillment centers. You’ll receive a tracking number by email once your order ships.
United States and Canada
- Insured Shipping (3–6 business days): free on orders of $35 or more ($35 USD in the US, $35 CAD in Canada). Orders under $35 pay $5.99 in the US and $9.99 CAD in Canada.
- Priority Shipping (2–5 business days): available at checkout, priced by your order total.
- VIP Club members get free shipping on all orders.
International (including the UK)
International orders pay a flat international shipping rate shown at checkout and are not eligible for free shipping. Delivery can take longer depending on customs.
Addresses
Please note, Viasox is not responsible for any lost packages due to address error. Please ensure all relevant address information is inputted correctly during checkout. (i.e Postal Code, Apartment Number).
Viasox is not responsible for packages bounced back due to addresses not being updated. As per billing policies, we cannot ship your package again to your new address if you have not updated your address prior to your billing date. Please email our support team or login to your account to update your address before your billing date to prevent missed-packages.
