Shipping Inquiries

How Long Does Shipping Take?

At Viasox, we work with reliable shipping partners such as USPS and Canada Post to get your order delivered to your doorstep.

Our processing time in the fulfillment center takes 3-4 business days, and once your order is shipped, it usually takes 5-12 business days to reach you. Although we pay for the fastest shipping option available, delivery times can vary due to factors outside our control.

 

You'll receive a USPS or Canada Post tracking number via SMS or email once your order is shipped. Make sure to double-check your address information during checkout, including postal code and unit number, to ensure a smooth delivery.

Questions or concerns? Contact us at support@viasox.com or call +1 (855) 768-1227 and we will be happy to help you out!
Where Does Viasox Ship From?

Viasox takes great pride in its North American roots, and we are thrilled to share that all our products are designed, processed, and shipped directly from North American.

As a company, we are dedicated to providing our valued customers with the highest level of quality and care.

While we are continuously exploring opportunities to expand our operations and serve more customers, we are committed to maintaining the exceptional level of service that our clients have come to expect from us.

Questions or concerns? Contact us at support@viasox.com or call +1 (855) 768-1227 and we will be happy to help you out!
Why Am I Being Charged an International Shipping Fee?

At Viasox, we strive to make sure that your packages arrive at your doorstep as quickly as possible, while keeping costs down. To achieve this, we work with reliable shipping and forwarding partners who have established fulfillment networks in various regions. 

However, there are some cases where our partners may not have the same network coverage in certain regions. In these instances, shipping fees may be slightly higher. But rest assured, we are constantly expanding our partnerships with reliable forwarders to provide our customers with the most competitive options possible. 

We understand that affordable shipping is important to our customers, and it has always been our goal to offer the best rates possible.

Questions or concerns? Contact us at support@viasox.com or call +1 (855) 768-1227 and we will be happy to help you out!

Need help?
Get in touch with our support team

Reach out to our friendly customer support for all your sock-related inquiries and to ensure you receive the best assistance with your order. Our dedicated team is always ready to help make your experience exceptional.
New Sock Patterns
We release 10 new patterns a week. Don't wait they sell out fast!
View Type Of Sock